First: get safe
- Move to the hard shoulder or an emergency area if you can. Turn your wheels towards the verge and put your hazards on.
- Get everyone out on the left-hand side, away from traffic, and wait behind the safety barrier. Don't stand behind or in front of the vehicle.
- If you've stopped in a live lane, can't get out safely, or you're on a smart motorway without a hard shoulder, call 999 straight away. For non-emergencies on the motorway, National Highways is on 0300 123 5000.
- Then call or WhatsApp us on 0161 327 4329 with the motorway, direction and the number on the nearest marker post or junction.
Don't try to repair the vehicle on the hard shoulder, and never put a warning triangle out on a motorway.
Motorways we cover
- M60, the Manchester ring road, all junctions
- M62 east towards Rochdale and west towards Warrington
- M61 to Bolton and Chorley
- M56 to Manchester Airport and Cheshire
- M66 to Bury and Ramsbottom
- M67 to Denton and Hyde
- A627(M) to Rochdale and Oldham, and the A57(M) Mancunian Way
What happens next
We'll give you a fixed price and an honest arrival time on the phone. When we reach you, we park safely, load the vehicle onto the flatbed and take you and the car off the motorway. You choose where it goes: home, your garage, or somewhere further by arrangement. If the police or National Highways have already moved you to a safe spot, just tell us where.
Not on a motorway?
For breakdowns on ordinary roads, at home or in car parks, see breakdown recovery. If it's only a flat battery, a jumpstart costs less.
Frequently asked questions
Can any recovery company collect me from the motorway?
On most motorways you can call your own recovery provider. If the police or National Highways have arranged removal because you're blocking a lane, their contractor will move you to a safe place first. After that, we can take the vehicle on to wherever you want it.
What do I tell you so you can find me?
The motorway number, direction of travel (for example M60 clockwise), the last junction you passed and the number on the nearest blue and white marker post. A WhatsApp location pin also helps.
How long will it take you to reach the M60?
Our base in Ardwick is close to the M60 and the Mancunian Way, so we can often reach the south and east sides of the ring road quickly. We'll give you a realistic ETA when you call.
Is motorway recovery more expensive?
We quote a fixed price based on where you are and where the vehicle is going. There's no extra charge just because it's a motorway.