Welcome to Fast Breakdown Recovery & Car Transport (FBR). Please read these Terms and Conditions carefully before using our services. By booking with FBR, you agree to these terms.
For the purposes of these Terms and Conditions:
These Terms and Conditions must be accepted by the Customer prior to the commencement of Service.
The Booking form must clearly specify:
Waiting Fees: A fee of £40/hour for delays due to the Customer’s lack of preparation will apply, calculated in 15-minute increments of £10 after the first 15 minutes. Examples of delays include:
Important: Payment must be made in full before the Vehicle is dropped off or keys are handed over. Failure to do so may result in additional waiting fees, as outlined above under Additional Fees.
Cancellations or changes to the collection date and time for recovery jobs must be made at least 14 days in advance for a full refund.
Cancellations within 14 days of the scheduled date will incur a 100% charge with no refund.
FBR is not liable for claims or losses due to:
FBR is not responsible for damages arising from:
Claims for Vehicle damage must be sent to FBR in writing within 24 hours of Vehicle delivery. The claim must include:
The Customer must allow FBR to inspect the Vehicle prior to authorizing any repairs or replacements.